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Running the Talk

Growth Strategy: Improved Customer Service;Innovation;People
Industry: Business Services,Healthcare

While other companies talk about investing in great customer service, product innovation, and the attraction/retention of top talent, the folks at ZIRMED are walking the talk…or should we say RUNNING.

Headquartered in Louisville, Kentucky, ZIRMED has grown to 300 employees and close to $100Mil/yr in gross revenue serving 125,000 healthcare providers. ZirMed’s solutions support hospitals, clinics, and physician practices to get paid more quickly by connecting providers, payers and patients. Imagine having the ability to interface with nearly all of the different platforms that are active in the healthcare arena today. Working with ZirMed is like having a super-highway for healthcare information that connects all points on the map regardless of size and location. In this interview with ZIRMED’s CEO, Tom Butts, learn how they keep driving balanced profitable rapid growth while driving down costs in the healthcare industry. GOOD FOR THEM!


Mr. Thomas William Butts: Tom has been the Chief Executive Officer of ZirMed, Inc. since August of 2011. Mr. Butts served as Chief Executive Officer of Optos, Plc from December 18, 2006 to November 2008. Mr. Butts was responsible for the overall Management and Direction of Optos Plc. Mr. Butts served as President and Chief Operating Officer of IDX Systems Corp., since January 2004 under which his leadership achieved significant growth before...being acquired by GE Healthcare in 2006. Mr. Butts served as General Manager of the Flowcast (formerly Enterprise Solutions) Division of IDX Systems Corp. since January 2002. Mr. Butts served as Vice President of OEC Medical Systems from November 1999 to March 2000 and led the integration and globalization of the vascular and surgical businesses of GE Healthcare and OEC. Mr. Butts served as General Manager of X-Ray Sales and Marketing Europe from March 2000 to December 2001 and General Manager of Business Development of GE Medical Systems of Milwaukee, WI, since 1984.

Mr. Butts spent 17 years with GE Healthcare, where he held a number of leadership positions. He has over twenty years of progressively senior international-level experience within the healthcare sector. He has extensive business development and integration experience and led the acquisition and integration of OEC Medical Systems for GE. He served as Executive Director of Optos Plc from December 2006 to November 2008.

He holds Degree in Business Administration from Western New England College.

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