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Accelerated Growth Through Excellence In Customer Service with guest Ray David

Growth Strategy: Improved Customer Service;Improved Quality Control
Industry: Financial

Aldonna shares some tips about capitalizing on the unique growth opportunities available during a recession. As a timely reminder that growth can happen even in the financial services sector, her expert guest is Ray David, the President of Point Bank. David shares why and how their 9 branch community bank in Denton County, Texas has repeatedly won prestigious customer service awards and their growth is accelerating while competitors have needed government bailouts, mergers, layoffs, or reduced services for customers.
Guests
Ray David

Ray David, Jr. has served as the president of PointBank since 2004.

Ray holds a Bachelor’s in Accounting from the University of North Texas and earned his CPA. He worked as a forensic accountant for 10 years before returning to school and earning his Graduate School of Banking degree at the University of Colorado in 2002.

He is a board member of Cross Timber Girl Scout Council. Ray devotes much of his time to the Aubrey Education Foundation, the Good Fellows of Pilot Point, United Way, Aubrey’s Library Building Committee, several area Chambers of Commerce, and PointBank Charities.

PointBank currently has nine branch locations throughout Denton County, Texas, with continued plans for future expansion and growth. PointBank also has a mortgage subsidiary company known as PointBank Mortgage.


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Air Dates
12/20/2011
07/21/2009